General

For the purposes of this policy Thetraveligts Website (www.thetravelights.com) is referred to as “Thetravelights” (“Thetravelights,” “Travelights,” “we,” “us” and “our”) and includes the organization and its representatives. Thetravelights provides business support, technical developement services, and support. We make your data more confidential. We here at Thetravelights allow total privacy to all of our users and we have taken several steps to do the same and make your data more personal and confidential.

This privacy policy (“Privacy Policy”) describes how we collect, use, disclose and store Personal Information provided by the users through the website and/or mobile application tools that provide the services described above (collectively, the “Services”). Please review this Privacy Policy carefully and in its entirety. Thetravelights may be required to update this policy from time to time. If you have questions about this Privacy Policy, you can contact us at info@thetravelights.com

Business Information

We want you to acknowledge that the business information provided by you through our site’s registration form or email or any other communication medium is used only by us to respond to your inquiry, process an order, or service you with the best possible solution. Further, you should also know that occasionally, we may use your email addresses to send you the information about our company and that you can unsubscribe receiving future mailings by completing a simple request process.

Personally Identifiable Information

Thetravelights does not collect any Personally Identifiable Information about its user unless a user voluntarily provides that information. We do maintain a log of the IP address of all visitors to our website. We collect information from a user when they voluntarily fill out a form on our website. This information is treated as personal and kept confidential, it is collected in order to help Thetravelights fulfill your request.

Paid Services

If you purchase paid services, Personal Information such as billing name, UPI, Paypal address, address, and credit/debit card payment information will be collected to process payment.

Non-Personally Identifiable Information

Thetravelights collects Non-Personally Identifiable Information (Automatically) about its user via cookies and various other services to aid us in improving our services. When you use our Services, we store, process, and transmit your information about how you use our Services to engage, educate, and suggest behavioral activation strategies to you.

Information Collected: the type of browser used, IP address, operating system, link from which users reach our site – be it via advertisements, search, or directories. Additionally using selected service providers, we collect information regarding a user’s activity on the website and customize certain site functions based on their location.

Other Information

Surveys

From time to time we may collect information from users via surveys. This information is used to improve the content of our web pages, the quality of our Services.

New Data Integration

In the event of new data integration, we would require access to your database. Kindly note that this data is never stored by us on our database.

Data Migration

In the event that you already have a database, and require us to migrate this data due to an upgrade or maintenance activity, we would need access and also need to store this data for a period of time until which we make your project live. Upon approval of the client for the Project, we flush this data and do not maintain a copy of it whatsoever.

Choice/Opt-out

Once you are registered at our site, you will have the option at any stage to inform us that you no longer wish to receive future services, e-mails and you may “Unsubscribe”, “Opt-Out” or by sending Unsubscribe Request on info@thetravelights.com

Business Transfer:

In the event of a merger, reorganization, consolidation, restructuring, bankruptcy, sale of substantially all interests or assets, or other similar transaction, we may transfer your Personal Information to the subsequent owner or operator of the Services.

Third-Party Service Providers Performing Services on Our Behalf

We share Personal Information, with certain third-party service providers that assist us in providing the Services and which are bound by duties of confidentiality. For example, we may use third parties to host the Services, send out email updates about the Services, administrative services, financial services, quality assurance, data aggregation or remove repetitive information from our user lists.

Technical Support Requests

If you need technical support related to Thetravelights’ Services, you may need to complete a form/email to define and clarify your technical support request. When submitting a technical support request, you will be asked to provide Personal Information, including an email address/contact and a description of the issue. When you contact us, we keep a record of the email and chat communications to address and resolve any issues you are facing.

Requests for Information, News, and Other Content

You may sign up to receive information, news, and other content related to new and existing products and services related to Thetravelights’ Sites, and events, and other information related to Thetravelights that may be of interest to you. When signing up to receive such information, you will be asked to provide Personal Information, including your name, email address, address, and phone number.

Browser Information and Cookies

We use browser information (e.g., IP addresses and browser types), cookies, and pixel tags to determine what data or information should be shown on your browser when you are visiting Thetravelights’ Site or using Thetravelights’ App/Portal. We may also use browser information, cookies, and pixel tags: to determine how you arrived at Thetravelights’ Site, to determine whether you are a return visitor, to help us improve our product and service offerings, for quality assurance and training purposes, to help diagnose problems with our servers, to gather broad demographic information, to administer and optimize our services, and for other lawful purposes. Please refer to the “Cookies” section below for more information.

Cookies and other tracking technologies

Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites.

How We Use Cookies.

Generally, we use first-party and third-party cookies for the following purposes:

To make our Services function properly;
To provide a secure browsing experience during your use of our Services;
To collect passive information about your use of our Services;
To help us improve our Services; and
To remember your preferences for your convenience.

Types of Cookies on Our Services: We use the following types of cookies on our Services:

Strictly Necessary Cookies: These cookies are essential because they enable you to move around and use our Services. For example, strictly necessary cookies allow you to access secure areas on our Services. Without these cookies, some services cannot be provided. These cookies do not gather information about you for marketing purposes. This category of cookies is essential for our Services to work and they cannot be disabled.
Functional Cookies: We use functional cookies to remember your choices so we can tailor our Services to provide you with enhanced features and personalized content. For example, these cookies can be used to remember your name or preferences on our Services. We do not use functional cookies to target you with online marketing. While these cookies can be disabled, this may result in less functionality during your use of our Services.
The performance or Analytic Cookies: These cookies collect anonymous passive information about how you use our Services, including web-pages you visit and links you click. We use the information collected by such cookies to improve and optimize our Services. We do not use these cookies to target you with online marketing. You can disable these cookies.
Third-Party Cookies: These are cookies that are provided by third-party service providers and belong in one of the cookie categories described above. These third-party providers process your Personal Information on our behalf is according to our instructions and obligations consistent with this Privacy Policy.

How to Manage Cookies:

Depending on whether you would like to manage a first-party or third-party cookie, you will need to take the following steps:

First-Party Cookies: You can enable, disable, or delete our cookies through the browser you are using to access our Services. To do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” settings). Please note, if you set your browser to disable cookies, you may not be able to access secure areas of our Services, and/or parts of the Services may not work properly for you. You can find more information about how to change your browser cookie settings at http://www.allaboutcookies.org.
Third-Party Cookies: Modern browsers also allow you to block third-party cookies using the steps described above.
Pixel Tags. We also use pixel tags throughout or Services. Pixel Tags are small graphic images that are embedded in a web page or email for purposes of tracking activity on web pages or whether a user has opened or accessed an email. A pixel tag may be set to identify on what browser and computer it was viewed, whether that browser has cookies received from a server associated with the pixel tag, and whether the web page or email with the pixel tag was forwarded or copied.

Links to other sites

The Services may contain links and widgets related to third-party websites and services (“Third Party Services”) with which we have no affiliation. A link to any Third Party Services does not mean that we endorse it or the quality or accuracy of information presented on it. If you decide to visit any Third Party Services, you are subject to its privacy policy and practices and not this Privacy Policy. We encourage you to carefully review the legal and privacy notices of all other digital services that you visit. Users are prohibited from requesting offsite contact with other users. If a user is detected initiating offsite contact, Winy reserves the right to immediately terminate that account.

Thetravelights will not facilitate the merging of Personally Identifiable Information with Non-Personally Identifiable Information, ensuring our user’s privacy and safety as best as we can.

We want you to recognize and understand that there is no obligation on you to provide us with your name, email address, or any of your personal information; and that you share your personal information with us solely by your own choice. We also want you to realize that any of your personal information that is provided to us without your consent (unless you evince so) shall be deemed to be provided by you; and that we are under no obligation to verify the source of such information.

Applicable Laws & Jurisdiction

In case of any dispute whatsoever, you agree and acknowledge that this privacy policy agreement shall be governed by the laws of India without any conflict of laws. Further, you agree and acknowledge that Indian courts located in the city of Udaipur, Rajasthan, India shall have jurisdiction for any matters. You further agree to resolve the conflicts, Thetravelights may choose to go for arbitration by a sole arbitrator, and the cost of arbitration, which includes the fees of the arbitrator, arbitration premises, and any other ancillary cost, will be borne by you. If you don’t agree then you shall not use this website.

Acceptance Of Policy

By visiting and browsing the Thetravelights website, you as a user, signify your acceptance with the terms and conditions set within this policy. In the event of changes in the policy, your continued usage will be construed as acceptance of those changes.

Contact Us

Users may contact Thetravelights with any questions and queries via email at info@thetravelights.com. We respect all requests to remove information from our databases.